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When should I consider an RO System?
  • When you are concerned about the quality of your water
  • You are on a well system
  • You live close to salt water

However, all water situations differ and depend on your location to aquifers. It is best to consult your plumbing and water treatment professionals for guidance.

When selecting this type of filtration there is two key points to consider:

  1. You will use more water. For every gallon of R.O. water you produce, you expend roughly two gallons down the drain.
  2. Secondly, the newly cleaned R.O. water must have a place to be stored and filtered. In order to be filtered appropriately, we do not recommend installing this system under the kitchen sink. It is preferred to be piped to the refrigerator.
What is an R.O. system and when should I install one?

A simple way to describe a R.O. System is the process in which dissolved inorganic solids (such as salts) are removed from a solution (such as water). This is accomplished by forcing water from a region of high TDS (Total Dissolved Solids) concentration through a semipermeable membrane to a region of low TDS concentration by applying a pressure more than that of the osmotic pressure.

R.O. water is a great choice of filtration for drinking water in the kitchen or any other point of use fixture in your home or office.

What is a salt free softener?

The simple answer is there is no such thing.

The real name for these products are Scale Inhibitor’s. Manufacturers use different processes based on to ether suspend or bind to the calcium and or magnesium in the water to prevent scaling from accumulating on your plumbing fixtures. The hardness of the water is unchanged with these units. Your water will still cause spots and your soap will not lather as good.

How long are the fixtures covered?

Each manufacturer provides different warranties. For our main manufacturers, see the following list of warranty information.

  • Moen – Lifetime Limited Warranty on faucets
  • Brizo – LIMITED WARRANTY
  • Kohler – One Year Limited Warranty with a Faucet Clause
  • Hague Water – 25 year Limited Warranty
  • Sterling – 10 year Limited Warranty on Bathing Fixtures, Limited Lifetime on Sinks
  • Toto – Limited Warranty
  • Delta – LIMITED WARRANTY
  • Kraus – Limited Lifetime
Why does my hot water take so long?

Travel time. Within any heating system, the hot water must travel from the water heating source to the fixture. In some cases, depending the length of the pipe, this could be upwards of five minutes. Solution: Install a recirculating system. This circulates the hot water around the house continuously or at specific time intervals that you choose to keep warmer water closer to the fixtures.

Is an insta-hot the same as a tankless water heater?

No. An insta-hot is point of use heater for one singular fixture. Think about making a cup of tea and using a fixture to pour out that hot water.

What are the benefits of a tankless water heater?

A tankless hot water heater provides endless hot water, exact temperatures and is energy efficient and can be wi-fi controlled.

Why shouldn’t I purchase a cheap fixture?

In some cases, the quality of the fixture may be compromised including items you may never even notice. Internal components are often plastic instead of brass and exterior finishes typically do not hold up as well as higher end brands.

What is soft vs hard water?

Hard water is water that has excessive amounts of Calcium and or Magnesium. Soft water is the reverse.

Most homes on well water and some homes on city water will have a filter system installed on the home called a Softener. A softener is a filter that uses an ion exchange to swap out the calcium and or magnesium with a harmless salt ion. The amount of salt left in the water after this process is about equal to a slice of bread. For customers that are on a strict salt diet for health reason, the salt ion can be swapped out for a potassium ion.